Privacy Policy

With Lumin Aerial LLC we receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, date of birth, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Personally identifiable information may also be used to determine eligibility for independent contract work with Lumin Aerial LLC or for tax/legal obligations.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. With the associated forms on the website we collect direct from the users this information.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide visitors, Clients, and Pilots with ongoing customer assistance and technical support;
To be able to contact our visitors, clients, and piolets with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Only necessary information will be shared between clients and pilots necessary to complete a booking. Data gathered through this site is encrypted and secured. Data collected is only retained as long as necessary to provide services and as legally obligated for tax purposes.

The privacy policy is subject to change periodically, and any significant changes will be publicly disclosed to update users. At no point is user data directly gathered on this site distributed to a third-party without the consent of the user. Reach out to the contact information below with any concerns about how this data is used or stored.